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HP 62XL C2P05AN C2P07AN Remanufactured Black and Color Ink Cartridge Combo High Yield - Moustache®

Reviewed by178customers
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Showing 1-6 of 8 reviews
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  • 1 /5

    By

    from Ontario

    Thanked 0 times for 1 review
    Mar 22, 2024

    Normally I have great experiences with Moustache products, and 123ink.ca in general. However with this product, my printer will no longer recognize the colour cartridge. The cartridge was installed 21 days ago and has only been used 3 times. I have tried removing and reinstalling, cleaning with the supplied eraser, restarting the printer (also while removing the battery for 30 seconds), and nothing will get the colour cartridge recognized. Luckily, I can still print using the black cartridge if I remove the colour one. I will be reaching out to customer service to see if the 2 year warranty on this product is legitimate.

      Was this review helpful? Thanks (0 people thanked karen_s for this review)
    • 1 /5

      By

      from

      Thanked 64 times for 125 review
      Dec 13, 2023

      la cartouche de couleur etait deffectueuese et la cartouche noir ne fonctionne plus apres 1 mois!

        Was this review helpful? Thanks (0 people thanked Randy K for this review)
      • 1 /5

        By

        from Ontario

        Thanked 2 times for 12 review
        Feb 10, 2023

        This is the first time I’ve had a negative experience with the product received from Shopper +. The colour cartridge is not recognized by my printer. I’ve tried a variety of things to correct this issue - using the supplied eraser to clean the chip side, shutting the printer off and restarting, removing and reinstalling, nothing works and this has rendered my printer useless. Very disappointed.

          Reply by our customer service

          Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

          Was this review helpful? Thanks (1 people thanked robert_l for this review)
        • 1 /5

          By

          from British Columbia

          Thanked 1 times for 37 review
          Dec 10, 2021

          Very bad, cartidges would not work, customer service just waltz you around in circles, finally scrapped them. will not reorder products from this source.

            Reply by our customer service

            Hi there, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. If you have any further concerns, please do not hesitate to let us know! Have a wonderful day!

            Was this review helpful? Thanks (0 people thanked gordon_p for this review)
          • 1 /5

            By

            from Alberta

            Thanked 0 times for 16 review
            Nov 08, 2021

            works great never had an issue

              Reply by our customer service

              Hi there, It was a pleasure serving you. I'm glad you like this deal. We hope you'll come and see us again soon!

              Was this review helpful? Thanks (0 people thanked robin_w for this review)
            • 1 /5

              By

              from Ontario

              Thanked 0 times for 1 review
              Sep 06, 2021

              The ink sucks. Can't get clear detailed print no matter what I do. Pay the few extra bucks for hp

                Was this review helpful? Thanks (0 people thanked cindy L for this review)
              Showing 1-6 of 8 reviews
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