I bought 4 only one of them worked and that one said low in ink as soon as I placed it.

Reply by our customer service

Hi. Thank you for letting us know about this. Your feedback helps us do better. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

Purchased a brand new Brother printer last November, but only started using the printer earlier this year. When the black cartridge starter started running low, I ordered 2 of these toner cartridges as a replacement. There were no issues with installation or the printer recognizing the new toner cartridge. HOWEVER, the quality of the print is VERY different compared to the original OEM toner. The pages printed with the new toner are filled with bands/streaks of toner where the page should be blank/white. Thinking that the first cartridge was defective, we opened and installed the second one, but got the same result - a grey mess. :(

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!