It didn't work. The printer didn't recognize the cartridge.

The printer could not detect cartridges no matter what I did. Useless a complete waste of money.

Reply by our customer service

Hi. Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

Didn’t get the item I ordered, and customer service has been glacially slow to resolve the issue. Will never make another order with this company.

Reply by our customer service

Hi. We’re sorry to hear of your less-than-satisfactory experience. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

I got it a few days ago and can't be detected by my printer Brother J6520DW.

Brother printer will not accept these cartridges. error message....Cannot Detect. - also see photo CAN SOMEONE HELP ME WITH TIPS TO MAKE THIS WORK ?

Reply by our customer service

Hello, thank you for reaching us. We are sorry to hear these empty cartridges not working properly. In this case, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463 One of the customer service agents is happy to help you.

J'AI ACHETÉ CES CARTOUCHES D'ENCRE, MALHEUREUSEMENTELLES NE FONCTIONNENT PAS DANS MON IMPRIMANTE

Reply by our customer service

Bonjour, nous sommes désolés d'entendre que les cartouches ne fonctionnent pas très bien avec votre imprimante. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463