Used these for about a year, then had trouble with the cyan - printer would recognize when taken out and put back in, but always said there wasn’t enough ink to let it print. Figured out that the little black teeter totter / balance beam / fluid level thing inside was stuck (hard to tell with cyan ‘cause the ink is so dark - take out the yellow and rock the cartridge back and forth front to back and you will see the thing move - front end of it is inside a window the printer is reading). I plugged both the holes so the ink wouldn’t run out, turned it upside down and rapped it on a table top and that freed it, now it reads full. Not sure that was the problem, but seems to have worked. But now I’m covered in so much cyan I look like a Smurf. Oh well. :)

Compatible and works well. No instructions but the white plug needs to be removed when installed.

It didn't work. The printer didn't recognize the cartridge.

The printer could not detect cartridges no matter what I did. Useless a complete waste of money.

Reply by our customer service

Hi. Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

Didn’t get the item I ordered, and customer service has been glacially slow to resolve the issue. Will never make another order with this company.

Reply by our customer service

Hi. We’re sorry to hear of your less-than-satisfactory experience. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

Unfortunately they did not work in my Brother MFC J470DW printer. Great customer service though, and I was given a full refund for both the cartridges and the ink I bought to use in them.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Brother LC103 Empty Ink Set." I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that your concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!