Bought this as there wasn't any other options out there for hand sanitizer left. Regardless of the price paid my disappointment is that the unit claims to be 800ml per pouch, however this is not the case. These are exactly 500ml per pouch. So the manufacturer needs to correct that as your labeling a product to contain a specific amount when in fact it doesn't.

Reply by our customer service

Hi Denroy, Thank you for posting a review and we’re sorry to hear that the hand sanitizer refill you purchased was not of the quality and quantity you expected. We have sent you an email concerning this issue. Hope to hear back from you soon.

As expected.

Reply by our customer service

Hi Chantal, Thank you for your feedback for (Dial® FLEX800 800ml instant hand sanitizer with moisturizers refill). We hope you'll come and see us again soon! Have a nice day and stay safe!

As reviewed by other buyers, it doesn't have the volume of 800ml as stated on package and price paid. Even though the supply is low, the label should still reflect the correct volume. So the customer can justify on price on correct volume, not surprise when receive that the actual price is 50% more.

Reply by our customer service

Hi Arthur, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please check your inbox for further assistance.

Bag was smaller then expected and kind of feels like lube on your hands before it dries because of the moisturizer but it’s better then having nothing.

Reply by our customer service

Hi Amanda, Thank you for posting a review and we’re sorry to hear that the hand sanitizer you purchased was not of the quality you expected. We have sent you an email concerning this issue. Hope to hear back from you soon.

I was also disappointed that this product did not contain 800ml. I could not fill a 591ml bottle with this. But at least I have something for when I have to leave my house and cannot wash my hands.

Reply by our customer service

Hi Julie, thank you very much for your review, I am very sorry about this. I have sent you an email to follow up on this. Thank you.

Hi, I also ordered two of these two separate times and both times the quantity inside was far less than 800ml. It’s okay but not for the price I paid.

Reply by our customer service

Dear customer, We appreciate you taking the time to leave your feedback for "Dial® FLEX800 800ml instant hand sanitizer with moisturizers refill (LVER-DL95862)". Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or our online inquiry system. Thank you!