One of the cartridges worked for awhile. When it stopped working I thought it was empty so I put in the next cartridge. I had the same issue of a faded printout. Tried the third cartridge and had the same problem again. Bought an HP cartridge to make sure it was not a printer problem. Works great now so I can only think it was the cartridges.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the HPDT-63XL-3BK We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Excellent service but the remanufactured product did not work with my printer - I had to return it!

Reply by our customer service

Hello, we are sorry to hear that the product did not work with your printer. We would like to thank you for contacting us and allowing us to rectify the issue!

Tres difficile de mettre ma cartouche dans la tete d’impression. J’ai perdu beaucoup d’encre ainsi que m’avoir tâcher les mains afin de réussir après 15 min à clipser minimalement ma cartouche sans qu’elle se déclipse à nouveau. En esperant que la durée de sa vie sera au moins rentable.