The Color is not what the picture is it’s much darker than image and returned it. Customer service was fantastic

Reply by our customer service

Hi there, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. If you have any further concerns, please do not hesitate to let us know! Have a wonderful day!

Je ne suis pas particulièrement fan de la finition du tapis, c’est du plastique

Reply by our customer service

Merci pour votre avis. Nous sommes désolés d'apprendre que vous n'êtes pas satisfait du produit. Veuillez contacter notre service clientèle par courriel : support@123ink.ca, téléphone : 1-866-979-7463 ou chat en direct. Merci!

Too sticky to use a mouse on. Makes it difficult to make small movements on screen. Will use my old mousepad on top

Reply by our customer service

Hello Elizabeth, thank you for your feedback. I am sorry to hear the mouse is difficult to make small movements on the screen. If you have any questions, please feel free to contact us by email (support@123ink.ca), by chat or call us: 1-866-979-7463.

The pad has an unpleasant smell that gave me headache. The smell fades after I leave it by the window for a few days but it still gives me headache.

Reply by our customer service

Hi there, I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Have a nice day and stay safe!