I have had a run of bad luck recently with your toner cartridges this one is one of them I put in the new cartridge and it said it was empty. I could feel by the weight that is had a full hopper of toner and your support folks had me jumping through hoops yet again suggesting the issue was with my printer so after days of back and fourth and hours wasted troubleshooting I drove down the street bought an oem drum and it is still working just fine. So I asked for them to send me out a new cartridge with a weigh-bill and RMA number to return my defective one (and I may have been a little shitty asking for a tested one this time because I was a little pissed at having to spend $130.00 at the local high margin computer store) Instead they emailed me a rma # and a postal label and didn't replace my cartridge and refunded my card for the one cartridge. This to me was indicating that they no longer wished to do business with me ..... I would love to hear your interpretation of that resolution ..... I am on the verge of launching a social media page in response to my displeasure of the way you make your clients troubleshoot your problems repeatedly... I have a printing tech background and I find your troubleshooting confusing and unnecessary and not one of them has led to a fault in my device.

Have not yet tried installing this cartridge, the last yellow is still going strong ..... I do however currently need a cyan / Blue cartridge and I will wait to see what comes of my other review / feedback I did on the Magenta cartridge I ordered at the same time to decide if I want to order it from 123 .... we also just added a cp1025nw to our office printers and I should get a spare set of cartridges for it but we will wait for a response

Used for an old printer. Works just as well as printer manufacturer's toner but at a much lower price.

Heard about 123ink.ca from an IT person in our company and decided to give it a try. Glad I did. Ordering, delivery and installing was seamless and we're back up and running. They will now be our go-to supplier for whatever we need that they carry.

Used in an old printer. Lots of yield. Great product. Good price.

Have had problems with yellow, always yellow lines through every print, how ever have used it for general use. Can not use for quality printing.

Reply by our customer service

Hello, We are sorry you've had this experience. Please call us at 1-866-979-7463.