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Sit-Stand Dual-Motor Height Adjustable Electric Gaming Frame (Included Table Top) White PrimeCables®

Reviewed by37customers
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  • 5 /5

    By

    from

    Thanked 0 times for 5 review
    Jun 09, 2021

    This is a great desk for the price point. Folding table top is much higher quality than I'd expected. 4 memory options with height readout (in cm's) is good for setting it up. As someone with lower back issues, I'm finding the workday is now easier. Prime Cables managed to ship it from the east to Alberta in under 4 days too, which is much faster than other experiences I've had with other companies. Recommended add ons: cable tidy, power/plug bar and double sided sticky tape to help tidy up the PC/monitor cables etc.

      Was this review helpful? Thanks (0 people thanked Jonathan W for this review)
    • 5 /5

      By

      from

      Thanked 0 times for 2 review
      Jun 22, 2021

      I had bought 2 of these standing desks. It was definitely happy, so I am very pleased that the courier brought it to my doorstep. As for the desk itself, the tabletops came undamaged. Although the exterior packaging was a bit ruffled. The first build took longer than expected due to unclear instructions. The 2nd build went faster. Do note that the desk does wobble if you shake it at high heights. I do not notice it during my ordinary work activities, so it isn't detrimental. So far, I am happy with the order. I will try to update in 6 months time.

        Was this review helpful? Thanks (0 people thanked guest customer for this review)
      • 5 /5

        By

        from Ontario

        Thanked 0 times for 8 review
        Dec 07, 2022

        Very happy with this frame and am upset that I didn't buy two, since the item is no longer sold. Would buy again!

          Was this review helpful? Thanks (6 people thanked S****B for this review)
        • 4 /5

          By

          from Ontario

          Thanked 0 times for 6 review
          Apr 17, 2022

          It’s good, except it came damaged, support won’t do anything cause the damaged part is not visible, regardless, it sucks to get a brand new damaged product

            Was this review helpful? Thanks (5 people thanked Kevin C for this review)
          • 3 /5

            By

            from

            Thanked 5 times for 5 review
            Mar 15, 2022

            This standing desk is sturdy and minimal wobble when lifted. The desk frame is very heavy, and I would recommend seeking help during assembly. I placed an IKEA UPPSPEL tabletop and made my own holes. The reason why I took off two stars is that one of the parts of the frame seems to be bent and not welded properly. I manually had to bend this back in place, which caused the part to misalign. There was also exposed rust on the item. There needs to be better QC on this, as normal users may not know what to do.

            Reply by our customer service

            Hello, For issues like these please call us at 1-866-979-7463, the sit-stand is under warranty and we can replace parts. Thank you.

            Was this review helpful? Thanks (4 people thanked g****r for this review)
          • 1 /5

            By

            from Alberta

            Thanked 5 times for 2 review
            Mar 23, 2022

            Terrible product and terrible customer service. Don't buy that! It is likely to come with 1/ missing parts, 2/ poorly-designed parts, 3/ incorrect assembly instructions, 4/ incorrect specifications. The customer service does not own up to their mistakes. They keep lying, promise a follow-up call that never comes. In the meantime, the desk remains unassemblable and nothing is done to ship replacement parts.

            Reply by our customer service

            Hi there, your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. Please don't hesitate to contact us at 1-866-979-7463, or contact our customer service by line chat or send us an email at support@12ink.com and we will try to help you out with whatever you are having.

            Was this review helpful? Thanks (3 people thanked jérémie_b for this review)
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