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Sit-Stand Dual-Motor Height Adjustable Electric Gaming Frame (Included Table Top) Black PrimeCables®

Reviewed by32customers
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  • 2 /5

    By

    from Alberta

    Thanked 4 times for 8 review
    Feb 09, 2021

    Table listed as being compatible with Sit-Stand Height Adjustable Desk Frames. But doesn't specify which one, was not compatible (pre-machined screws don't align) with the Sit-Stand Height Adjustable Desk Frame I purchased. Desk is awkward thickness for Gas Spring Desk Mount for Monitors and didn't fit on the desk well. Disappointed for it all being the same brand, but was able to make it work drilling own mount screws and adding a board for the monitor mounts.

      Reply by our customer service

      Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Table Top for Height Adjustable Desk Frame, 59" x 29.5", Black - PrimeCables". I'm sorry that we didn't meet your expectations for this product at this time. We hope you'll come and see us again.

      Was this review helpful? Thanks (4 people thanked dustin_b for this review)
    • 2 /5

      By

      from Ontario

      Thanked 4 times for 44 review
      Dec 21, 2021

      it took me a long time to find the opportunity and location to assemble this desk. when I did assemble it I discovered that the frame and the top, although sold is a set, don't actually match. the frame has eight locations to install screws to hold the desk safely and securely. the desktop has eight locations for screws. the problem is you can never install more than four of the screws because the connection points do not line up no matter how you position the desktop. the instructions for both of the pieces make it clear you need to install all the screws and I can confirm with only a few of them the desktop will not hold weight properly. it can't be trusted to hold my expensive monitor. support said I need to go buy my own screws and screw them directly into the wood top.

      Reply by our customer service

      Hi Terry, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

      Was this review helpful? Thanks (2 people thanked terry_h for this review)