This one is going to be a doozy. It's really good in some ways, and really bad in others. Pros : - easy installation (base is simple, getting monitors onto the vesa mounts is simple, and getting the mounts onto the arms is a breeze. Love how that is handled.) - Amazing cable management (slight con to this) - good range of motion - easy to adjust - looks great - very heavy, reliable that monitors won't fall off (this is also a con) - mount has wide range, will fit most desks. (important later) Cons : - VERY heavy. Wobbles my whole desk. Even with felt pads to reduce vibrations, the wobble of this is concerning. Causes my monitor to wobble WHEN TYPING. - does not hold advertised weight. I have an 11lb monitor, and even at the highest tension, it sags. Cannot get it to maintain desired height. The wobbling makes this worse. - adjusting monitor position move the whole mount. The post seems to have a little give, so everything moves a little when you try to move one monitor. - side mounts require an extra 1m of cable length, to cable manage correctly. Great system, long arms. Some recommendations : - 2mm felt pads on the mounting helped reduce wobble significantly. A double mount, from factory, would have been better for the weight of the whole system. - buy cable extentions or loooong cables. I was lucky to have 3m hdmi cables. - use on a heavy desk. Light or even medium desks (mine has a 2.5cm thick desktop made of solid wood, not light) will cause wobble. -mount near stability points. Legs or other bracing nearby help reduce wobble. - tension the gas springs according to monitor weight. Anything above 10 lbs will need maximum tension. - to shopper plus : advertise the weight of this more directly. TL;DR :it's a good monitor mount of solid quality. But needs to be put on a heavy desk, and used with light monitors or it wobbles. Slightly troublesome for my use case.

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

my biggest complaint is the lack of tilt at the monitor ends, I wanted to put a laptop mount on one end but it doesn't tilt up enough to be able to do that. I removed the bracket and reinstalled another way but it isn't ideal.

Reply by our customer service

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