I regret the purchase as both of my Epson projectors do not have the matching holes to allow mounting on this tripod. The tripod itself is of reasonable quality. I know I should blame myself as the description did not say it had the mount (I did not know what I have because it's a small projector I assume it comes with a common mount hole). What has been frustrating is when I attempt to contact customer service asking if they can offer some guidance to allow this tripod to work for my projection, for example, if there are adaptors that can serve this purpose, I have been pushed around by the support system (e.g, not getting email replies, or getting a new agent with a fresh reply trying to direct me to warranty) without getting a satisfactory answer. I don't know what to do with it right now.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Foldable Tripod Stand For Projector, Height adjustable from 75cm - 148cm - PrimeCables®." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

ne tiens pas avec un ipad trop lourd

Reply by our customer service

Bonjour, nous sommes sincèrement désolés d'apprendre que vous n'aimez pas le produit. Si vous avez des questions, n'hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

The swivel tightening is too weak for a tablet, which was the use I intended it for, it slowly tilts down. It looks good for a smartphone but I don’t agree with the suggest use of an iPad. I will have to roughen the surface of the swivel parts to make it work.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the Foldable Tripod Stand For IPAD IPHONE, Height adjustable from 75cm - 148cm - PrimeCables® CAB-QFM02-COMBO. We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

The description said "Widely Compatibility, 3/8-Inch screw fits for most tripod stand" [sic] I don't believe this is true. All my tripods have a 1/4-inch screw and I think that is the photo standard. I ended up have to buy a $10 adapter to attach this bracket.

Reply by our customer service

Hi michael, Thanks for sharing your feedback. If you need any assistance in regard to this Flexible Gooseneck Holder Bracket, you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

The adapter didn't work with 3 different models of Epson projectors I have. Otherwise would work great, although a little on the lighter side for stability.

Reply by our customer service

Dear customer, Thanks for your feedback. If you would like to return this product, please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.