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USB Type-C to HDMI Adapter 4K Cable for Home Office - PrimeCables®

Reviewed by99customers
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  • 1 /5

    By

    from Alberta

    Thanked 0 times for 3 review
    Jan 10, 2023

    Item did not work as stated. I ordered it because I wanted to connect my hdmi laptop port to my usb c docking station and waited with all enthusiasm for its arrival, only to be dissapointed. Now I have to go order the docking station's manufacturer oem adaptor while this one lies here unused.

      Reply by our customer service

      Hi. Your feedback is important to us. We appreciate you for taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

      Was this review helpful? Thanks (0 people thanked pascal_o for this review)
    • 1 /5

      By

      from Quebec

      Thanked 1 times for 14 review
      Mar 27, 2022

      Didn’t work.

        Reply by our customer service

        Hello, we are sincerely sorry to hear the item did not work. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

        Was this review helpful? Thanks (0 people thanked Steven Y for this review)
      • 1 /5

        By

        from Ontario

        Thanked 2 times for 5 review
        Mar 18, 2022

        Could not get it to work from either a Samsung or an LG phone to an LG tv or a Samsung smart tv.

          Reply by our customer service

          Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. Please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

          Was this review helpful? Thanks (0 people thanked Bruce L for this review)
        • 1 /5

          By

          from British Columbia

          Thanked 2 times for 23 review
          Feb 23, 2022

          When using this adaptor, there is a noticable lag and response time outputted to my monitor. Typing and using a mouse is very frustrating. It was completely lag free when I tried a direct HDMI connection from my laptop to my monitor. Contacted support but they said it was my computer graphics card's fault, which is hard to believe since its an Nvidia Quadro chipset.

            Reply by our customer service

            Hello, your comments are important to us. Thank you for taking the time to provide us with your product feedback. I am sorry that we have not met your expectations at this time. Please feel free to call us at 1-866-979-7463 or contact our customer service team via chat or email at support@shopperplus.com. Thank you !

            Was this review helpful? Thanks (0 people thanked eric T for this review)
          • 1 /5

            By

            from Ontario

            Thanked 0 times for 2 review
            Dec 06, 2021

            Does not work with ThinkPad laptop.

            Reply by our customer service

            Hi. Your feedback is important to us. We appreciate you taking the time to let us know your comment. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com.

            Was this review helpful? Thanks (0 people thanked bill_w for this review)