The mat is made of very hard plastic and it's not possible to spread it evenly on the carpet. It has a wavey surface it's not safe for walking in the room.

the mat is a bit soft and so starts to indent under my weight after a while of sitting

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

Did not receive the item

Reply by our customer service

Hello, we are sincerely sorry for the inconvenience it costs. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

As described, but comes so tightly rolled up that it's difficult to flatten it.

Reply by our customer service

Hi Winston, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

I understand items needing to be shipped rolled up, but it is very difficult to unroll and flatten them after delivery. The mat itself is perfect.

Reply by our customer service

Hi, We are happy that you like the chair mat! If you have any questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463

Product good for chair movements. Good size. Difficult to unroll before floor placement. Previous mats have cracked and split rather early.

Reply by our customer service

Hi Robert, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.