So chair arrived and everything seemed okay. Unfortunately the headrest bracket that secures it to the top of the chair appears to be very weak. I released the tilt lock and pushed back and one side simply broke, no large force applied. I have attempted some resin glue in the hopes to repair this so I can avoid a return but we'll see. The headrest does not sit as high up as images give. My shoulders (I'm 6'2") are level with the top of back and with the way the bracket connects and no height adjustment for it, the head rest sits on my shoulders when at 90° setting. Another thing quickly realized, the images make the tilt look much more than it is. I will guess it goes to the 115° and 130° positions but they are no where near as far as their site makes it appears, the 130° is more like the middle position.

Reply by our customer service

Hi. We appreciate you for taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

The chair is comfortable but the seat does not tilt as it's ad description leads to think. This results in back strain due to the seat keeping the user away from the back of the chair and having to lean forward towards the keyboard/desk, which is (spine) tiring. The seat should tilt so its front can be higher than its back, allowing to adjust for comfort to work along with the back of the chair.

Reply by our customer service

Hi there, Thank you for posting a feedback and we’re sorry to hear that your experience was not up to standards. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Really wanted to like this chair as I got it for a good price. Assembly was easy and the materials were good. However, there was a side to side wobble on the chair once assembled. Its not too much but it bothered me. Also the seat cushion was tilting slightly forward. I might have gotten a defective unit. Returned it. Customer service was amazing and they patiently walked me through the process of disassembling the chair to ship it back. 5 stars for service.

Reply by our customer service

Hi Revanth, Thanks for sharing your feedback. We are sorry that the chair was not of the quality you expected. Good to hear that this case was carefully handled by one of our representatives. We hope you'll come and see us again soon! Have a nice day and stay safe!

It s just ok. Was hoping the back rest could be straighten further up but unfortunately it s not possible. I have to either lean back (more than I need) for upper back support or sit really up straight (with no back support) when using the chair which is not confortable when in this position for an extended time.

Reply by our customer service

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by call us: at 1-866-979-7463

Not meant for anyone taller than 5'11. This chair is too short for me and the max height is not good enough for me. However other than that, the chair is comfortable with the seat and the lumbar support. The armrest is okay they are a bit far apart even though I put them to the closest setting when assembling. Would be a 5 star if the height went a higher.

Its a good budget chair for temporary use. Pros: Arm rests are soft and easy to adjust up/down with single hand. Lumbar support can be adjusted in 4 directions up/down, front/back. Light weight and easy assembly. Headrest is at the correct position for me. I am 5'7". Cons: Materials feel cheap. Mesh is not properly aligned near the lumbar support. Arms are too wide and the back is too far even at the lowest position.