The package was broken when arrived and no instruction was provided. I had to call to get one. Then I noticed one of the tabletops has peeling edge and one of the screw hole doesn’t have cap so the screw couldn’t fit in. I again called to get a replacement and was told I will get it within one to two business days. But after four business days, I called again and was told the replacement order was not yet created and should be created soon. But I honestly don’t want to wait anymore and not sure whether there will be any other problems. I have requested a return and hopefully at the very least the refund process will be much smoother.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Sit-Stand Single-Motor Height Adjustable Desk Frame with Multiple Panel Tabletop- PrimeCables® Cab-PC-08262." I'm sorry that we didn't meet your expectations for this product at this time. On the othe hand, I'm happy to know that your concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

Acheté il y a 3 semaines. J'aime beaucoup la dimension et le fini. Cependant, il s'est mis il y a 2 jours à faire du bruit lorsque je le descends! Vraiment déçue.

Reply by our customer service

Bonjour, nous sommes sincèrement désolés d'apprendre que vous n'avez peut-être pas aimé le produit. Si vous avez des questions, n'hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463