They have a constant high pitch ring & are very big. The sound quality is not good either.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""True Wireless Stereo Earbuds TWS Bluetooth V5.1 Headphones with Touch Control, White "". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I wanted to like these but sadly that's a no-go. The shape and feel is nice, but the quality of sound and connection is terrible. There's a constant hissing sound from the right earbud.

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

As mentioned in other reviews, there's a buzzing sound, which is fine with me at sale price as I used it mostly for podcast and tune-in occasionally while working around the house. However, the left earbud failed after a month or so, and the right one failed after 4 months, I would say less than 50 hours of usage. Very disappointed with this. The charge light on the case still lights up, but none of the buds work anymore. Another piece of premature electronics waste.

Reply by our customer service

Hi. Your feedback is important to us. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Pourrits. je les ai donné. Le ''fit'' dans les oreilles est inexistant , ça tombe tout de suite.

Reply by our customer service

Merci pour votre avis. Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de nos services. N'hésitez pas à nous appeler au 1-866-979-7463 ou à contacter notre équipe de service client par chat ou par e-mail à support@shopperplus.com si vous avez besoin d'aide. Passe une bonne journée!

no longer charging after 2 weeks of use

Reply by our customer service

Hello, thank you for reaching us. We are sorry to hear the item is no longer charging after 2 weeks of use. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

Is this suppose to be stereo? Cause it sounds like mono! Or do I have a defective one? There is also a constant buzzing noise/interference no matter what device I pair with.. Please help with this issue, Shopper+/Primecables!

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "True Wireless Stereo Earbuds TWS Bluetooth V5.1 Headphones with Touch Control, White - PrimeCables® PC-G7-GII." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!