ok,

Reply by our customer service

Hello,thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

I feel the stimulation but it just doesn't do it for me

Reply by our customer service

Hi there, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

A bit disappointed, not working well, not worth for the price

Massage feels decent but controls are a bit hard to work with. There's no way to tell what mode or strength you are using. Remote control also sometimes doesn't seem to work.

Reply by our customer service

Hi, thank you for leaving a review on our electric neck massager. We apologize that the controls are a bit hard to work with. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463

A bit too thin. Should cover more neck area

Reply by our customer service

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

Can't feel much of the pulse.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. Please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!