did not work requested refund sent picture but heard nothing

Reply by our customer service

Hi there, Thank you so much for sharing your options with this product. I’m truly sorry to hear about your experience. I will email you shortly to address this issue and find a solution. Your satisfaction is important to us, and we appreciate your honesty.

Unfortunately this item is not very well made, the section with the sensor is not water proof as stated and filled with water after a short time and that has caused the light to fail two months after installing it. A total waste of money.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "5 Rotatable Head Waterproof Motion Sensor Wireless Solar Security Lights - LIVINGbasics®." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!