Ne fonctionne pas sur imprimante HP ENVY 6055e. Cartouche couleur à 30%, cartouche noir est vide

the same

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I have not used yet.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

The color cartridge has been working perfectly since I installed it in late September. today I am getting the message "incompatible cartridge" . I have been using your cartridges for several years and never had this problem before. It is approximately 2/3 full. The black is showing as 1/2 full.

Reply by our customer service

Hi. Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

I ordered this ink for my new printer and it says only original I guess they were right, They fit but the color is terrible I can't send a copy of the photo I tried to print, but this was a true waste of time and money. in the garbage they went

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

I would give this no maple leaves, if possible. I installed this ink in a new printer, it was replacing the factory ink. Didn’t work. I emailed Shoppers+ and asked to return the ink for a refund, Shoppers+ refused and instead suggested I shake my printer’s toner cartridge. I carefully did that and got the same result. I went out and bought new ink from the store, printer worked perfectly. It is now not even a question of perspective, Shoppers+ sold me faulty ink cartridges that don’t work. I again emailed Shoppers+ with this new information. Did I receive an apology? An agreement to refund my purchase? At the very least, an acknowledgment they’d sold me a faulty product? Nope! I got another email and this time their “engineers” had a different solution from shaking my toner. It was some ridiculous ask to clean something inside the ink cartridge—again, no apology or acknowledgment of wrongdoing at any point. Needless to say, I ended up throwing out the faulty ink, eating the cost, and will never shop with Shoppers+ again. I will also tell everyone I meet how awful this company is and advise them not to shop with them, starting with this review.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Remanufacutred HP 67XL Ink Cartridge Black and Color Combo High Yield - Economical Box"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!