Product arrived damaged with the locking pin on the lift handle looking cut off and therefore rendering the lift very unsafe as it slips out releasing the lifted vehicle. The ast attached photo shows my old handle that has a proper size pin and on the right the new one that looks damaged. Contacted the customer service at Shopper+ regarding exchange or partial credit, and was given a run-around that this is how the product is designed when the website photo clearly shows otherwise - the handle with the unbroken locking pin (phot # 2 and 3). Do not buy!!!!