L'image est sombre et bleue, même au bureau devant des sources de lumière élevée. Produit inutile.

Reply by our customer service

Bonjour, merci d'avoir laissé un avis sur nos caméras! Nous sommes désolés que vous des problèmes, nous aimerions trouver une solution pour vous! vous pouvez nous contacter en soumettant une demande en ligne, en lançant une conversation ou par téléphone au 1-866-979-7463.

Maybe it is 2K, but it cannot and does not focus automatically, it doesn't have manual focus. The light ring doesn't do much, and overall, had to return it

Reply by our customer service

Hello, thank you for contacting us. We are very sorry to hear that the item failed. If you ever have any other concerns please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

-The box says that you can adjust the focus manually, but you cannot. If there is some hidden feature, it is not documented anywhere. -The light ring does not emit enough light to do its job in many situations -The image is poor quality and grainy in mixed lighting - it says "2k" but looks more pixely and grainy than a 1080 image from my built-in webcam -It gets very warm when in use -The auto-focus is almost always wrong/out of focus -Not really useful for streaming because of the poor image quality and the lack of hands-on control of its focus

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the " 2K Auto Focus Web Camera with Beauty Retouch Adjustable Ring Light & Microphone - PrimeCables®". Please note that this item has a 1 year warranty period. For any return, you can start the return after login into your account or call us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system(support@shopperplus.com).

La caméra a commencé à mal fonctionner (image bariolée) après une semaine. L'intensité de la lumière est trop faible pour avoir un impact sur l'image lors d'une conversation vidéo.