I cannot comment/review on the item because I did not receive it.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Stainless Steel Pet Water Fountain, Super Quiet Adjustable Water Flow - LIVINGbasics®️"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

arrived with a broken pump, so completely useless right now. Will update if possible if Shopper+ resolves as it's not eligible for standard return process for some reason...guessing it's due to being a low profit item at time of purchase.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.