I like the insulated function of this bag but it doesn't seal fully.

Reply by our customer service

Hi. Thank you for sharing your feedback for LVB-094391. We're sorry to hear that it wasn't up to your expectations, we will take the necessary steps and will use it to improve our products and business. Thank you.

Quality is not good.

Reply by our customer service

Hi. Thank you for sharing your thoughts on the product. We'll take your comment into consideration for future enhancements. If you have any more feedback or questions, please don't hesitate to reach out to us. Thank you.

It's a bit too small for many things and the Velcro strip is only in the middle portion of the top of the bag.

Reply by our customer service

Hi. We appreciate you taking the time to share your comment and being so open with us. We will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

Too small.

Ne semble pas tres durable. Mais bon rapport qualite prix

Reply by our customer service

Bonjour, Nous vous remercions d'avoir publié un commentaire. Si vous avez besoin d'aide, n'hésitez pas à nous appeler au 1-866-979-7463, à contacter notre service clientèle par chat en direct ou à nous envoyer un e-mail à support@shopperplus.com. Nous vous remercions de votre attention.

It's ok. Crinkles a lot...feels like a lined paper bag.

Reply by our customer service

Dear customer, Thank you for sharing your thoughts about our Reusable Kraft Cooler Bag. We appreciate your feedback and are sorry to hear that the texture of the bag did not meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.