Ne fonctionne pas

Reply by our customer service

Bonjour, Nous sommes désolés d'apprendre que votre moulin à café ne fonctionne pas, un de nos agents vous contactera sous peu pour obtenir de l'aide.

Well not enough power to grind coffee bins

Reply by our customer service

Hi. Thank you for bringing this matter to our attention and being so open with us. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

I was so excited to get a brand new coffee grinder I waited a full week and this is what I end up getting for $15. It looks like I got used one or returned from a previous customer. I noticed something odd about the brown box it came in the clear seal sticker was tampered with. Then when I opened it up and took off the bubble wrap I noticed hundreds of finger prints all over the stainless steel on the outside of the coffee grinder. Then inspected more around the lid and around all areas of the coffee grinder. The clear lid was all marked up and wasn’t a brand new product. Then I gentle turned over the coffee grinder to inspect the bottom and I could hear a sound inside like something came loose or was broken off from the previous customer who own this product! I would like a refund and replacement for the inconvenience of having a used product sent to me that wasn’t new at all! I’m actually super disappointed as have spent 1000’s of dollar on your platform! I hope someone can solve this issue before it happens to someone else! I’m so heart broken to see something that is advertised as new and it’s not new at all!

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""LIVINGbasics Electric Coffee&Spices Grinder Stainless Steel"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!