Very poorly designed without regards to safety. The hinges constantly resist unfolding and result in using a lot of force to unfold, then would suddenly spring open and catch my fingers in the folding areas. While testing opening and closing twice, it caught my fingers 3 times and left bruises under my nails. If you look at the images, you'll see there are no safe place for your fingers while unfolding or folding. It's like opening a closing a door with no door handle. I submitted a complaint report to Health Canada regarding this product.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Portable Car Dog Ramp with Carrying Handle, Black"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!