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Eye Caring LED Computer Monitor Light With Wireless Remote Control & Stepless Dimming - PrimeCables®

Reviewed by42customers

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4.3

Out of 5

1 /5

By christopher_w

from Ontario

Thanked 0 times for 6 review

Apr 16, 2024
After 5 months product malfunctioned and died.
Reply by our customer service

Dear Christopher, Thank you for your review and for bringing this to our attention. We apologize that the Eye Caring LED Computer Monitor Light did not maintain its functionality. We have sent you an email concerning this issue. Hope to hear back from you soon.
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1 /5

By kelvin_p

from British Columbia

Thanked 0 times for 2 review

Jul 18, 2023
wish i hadnt ordered this light. took over a month to deal witht he same issue, possibly even sent the same light back twice. the light bar i had will not turn on the blue at all. i sent the original in, i got back on that seems like a used one, possibly the same one. pretty bunk if you ask me. waste of time and waste of money.
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-XL-20." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!
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1 /5

By james_j

from Manitoba

Thanked 4 times for 32 review

Dec 20, 2022
Terrible experience with this. Used the 5v2a charger as recommended to power the light and charge the control, just a low light with no functions. Control doesn't respond as the instructions dictate. Customer service hounding me to take a video to prove it doesn't work, wasting my time in addition to my money. Haven't shopped here since.
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-XL-20." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!
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1 /5

By e****h

from Quebec

Thanked 0 times for 1 review

Nov 17, 2022
The puck is incredibly cheap so it makes it real hard to use all the functions and the light is flickering when too high. The logo on the front is huge and I don't like it as I wanted this to look sleek. Overall would not recommend. I'll pay extra to try the Xiaomi Mi one I guess. The price and description was attractive but I got what I paid for.
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-XL-20." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!
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