I plugged one in, and it fried my USB port somehow. Now that USB port no longer works. It also seemingly froze out any other input device. The desktop seemed to still be working, but I could not get my keyboard/mouse to do anything anymore, not even when I plugged in another mouse. Dunno what the problem was. I unplugged and rebooted. I bought two, and I'm afraid to plug it into anything else. Can I return?

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

not sure if its my remote unit, but when using power + on (simultaneously) to initiate learning mode, it doesn't go into a solid light ... a few quick flashes and then turns off... i have fully charged the remote but the behaviour is the same. i have emailed the support but no response as of yet. am hoping that they are able to assist or be able to refund my purchase. i wm regretting this purchase so far

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-AK-M8." I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that your concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!