It works I guess, but I wish I could return it. (I can't apparently since it's a clearance item) The drain tray isn't angled enough to get all the water, so some doesn't go out the spout and pools up. The spout also isn't long enough to be functional if you want the use this with the shorter side next to your sink. The cup holder are not big enough for anything bigger than a teacup to be stable. There's no anti-slip feet on it, so you make have difficulty keeping it next to the sink and you're putting things in it.

One of the wire came with a broken bonding to the base. I did not think it has broken during transit as this rack was well packed in a product box and with a bubble wrap inside the outer cardboard box. It will be too much trouble for me to pack and send back to apply for a refund. Any discount credit given to me for such a defect ? Refer to picture attached. If no such a defect, I would have liked it a lot better and would have given a 4 stars instead of current rating of 2 stars.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Aluminum Dish Rack Design with Cutlery Holder, Wine Glass Holders and 360° Swivel Spout - SortWise® SW-KO-A01." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!