Great price, sound quality, fit and comfort but the multifunction buttons did not work most of the time so returned these for a refund. Really disappointing because I'm a fan of everything else I've bought from Shopper+ these past 10yrs or so.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

The touch senor doesn't work, so bad.

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

The touch controls do not work on either of my phones or tablet. The volume stepping is also very abrupt. There is a static that is constantly present when the volume is low. As a cheap pair, it's better than anything I've found or the other etailers, but buy on sale, not full price.

Reply by our customer service

Your comments/feedbacks are invaluable to us and we will take them into consideration. Please check your email/inbox for additional assistance so we can address this issue accordingly. We're thankful for your feedback and will take action to improve.

It doesn’t fit in the ear very well. Keeps falling out with slight head movement. Tried other caps on the end with no luck . I have to put it in my ears upside down for it to . Powering up and down is another issue…

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

Bought this one earlier this year and used it a few times. Touch control is useless - never working properly. connection gets interrupted occasionally. Sound quality is OK for the discounted price though.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-G7-G3." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

I generally like PrimeCables products but unfortunately these earbuds have disappointed me. There are several issues with them: - the case battery either doesn't work or it discharges itself when not in use. I don't use my earbuds often, but if I charge them fully and then try to use them after a week or two, the buds are not at 100% anymore which means they discharged and the case didn't charge them back. Perhaps they don't power off when I put them back in the case. - none of the rubber gels sits properly in my ears. It feels that they are too short and do go in deep enough to grip properly. I even tried some from other earbuds. I'd say my ears are medium to small. I don't have this issue with a couple other earbuds that I own. - Personally I don't notice any difference with the ANC on or off.

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.