The plug itself was larger (chunkier) than expected. If you plug this into a power bar, expect it to take up a space and a half. While the Smart + Shopper app was fine in terms of controlling the smart plug from my iPhone, I didn't like that you need to install yet another third-party app (Tuya) in order to connect the plug to a smart home device like Alexa Echo dot. It took me over an hour to pair and set up the smart plug via the Tuya and Alexa apps. It was only through trial and error that I realized that the reason that Alexa was not responding to voice commands to turn on/off the smart plug, was because I had named the plug "kitchen" (which apparently is too long of a name and elicited error messages that "kitchen is not supported"). It was only when I renamed the plug with a shorter moniker like "plug" that I could get Alexa to control the smart plug via voice command. Frustrating experience for that reason.

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you for taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

I have not yet used. One was for a gift

Reply by our customer service

Hi there, Thanks for leaving a review on this item. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

un cas de suremballage

Got one working, having trouble with the second.

Reply by our customer service

Hello, thank you for reaching us. We are sorry for the inconvenience it costs. In this case, we will email you back for the replacement. Thanks!

fighting with the installation. My wifi network is GARBAGE, so i have to get the wifi working properly fixed before I can evaluate the remote switch. It seems to be doing the right things with flashing light etc, but won't report it is installed. To soon to say its not working ...yet.

Reply by our customer service

Hi, we are sorry to know that the installation is hard to do. Please let us know if it works! If you have any questions or concerns, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

good price when it is at a discount

Reply by our customer service

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463