So far I haven't been able to use it's functions. It came with a broken piece and I haven't heard anything from support, only that it's now in another departments hands. I just asked for a part replacement as one of the tension piece's for the auto cleaning was broke when I got it. I like the functions and the conceptual ideas it has, however I learned that because mine is "English" and not "Chinese" I loose out on all of the advertised features, aside from auto cleaning (assuming I get the part and it works), the digital scale only works once when plugged in then must be unplugged and reset (weight/scale is way off and doesn't record proper weight or data), there's a fan, but it's only on sparsely ( should be 24/7). I had high hopes, but I can't in good conscience give this a good rating if my needs aren't being met and it's not functioning properly. I paid roughly have a rent cheque after all fees and shipping were said and done,I also live in the capital city if that gives you an idea, in Canadian dollars. I could have spent that elsewhere on something worth it, so unless I can get a Full-Refund or at least have what was advertised then this rating is going to have to stay up.

Reply by our customer service

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