La serrure numérique est installée depuis 2 semaines et elle parfaite. Facile a installer et à un excellent prix. L’application est facile à utiliser et en étant wifi, on peut verrouiller ou déverrouiller bien assis devant la télé. A la limite pour les personnes contrôlantes, on peut savoir, qui et quand son conjoint est entré ou sortie. Elle utilise 4 piles AA,pas cher et facile à installer.

We have this lock a couple of weeks now and it’s working great. I will have to wait for the cold winter temperatures to see how it behaves since it’s installed on our home front door in the Toronto area. I did have an issue in pairing the lock using my iPhone as the lock was discovered by the Bluetooth and WiFi but couldn’t be paired automatically and the manual feature wasn’t working. Once I used an android based phone it paired instantly.

The product is a defective one. It has two major issues. Firstly, it doesn't work properly. Secondly, its firmware is unable to be updated however, it was done through high-speed WiFi access but failed due to time out. I installed it inside the door based on the manufacturing direction and also installed related applications on my cell phone. As soon as it locks the door, it turns to unlock. So that it is not a trusty product. Because it is not safe and does not satisfy me to leave the house under its protection. I did it several times with the same result. The product is useless and unqualified. I expected to buy a reliable product but it is not. Unfortunately, it is a final sale so returnable.

Reply by our customer service

Thank you sharing your feedback, we appreciate you for taking the time to let us know your comment about the product. On the other hand, I'm happy to know that your concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

The front keyboard panel stoped working after just fill days....... The back piece is still working, could only open/lock on app/manually, key board is not available now, no reponse when you touch it.

Reply by our customer service

Hi there! We are sorry to hear that you are not satisfied with the quality of this product and we would like to make it right. I have sent you an email for more information in hopes to rectify this situation. Thank you!

Aime moyen. N’a pas beaucoup de force pour barrer la moindre résistance et ne barre pas. Même chose pour débarrer

Good