I have been using this for yrs now but this time when I installed it into my printer my computer does not recognized it. It kept giving me message check black ink. I ended up changing the color ink which also giving message, when I check the color ink it gives message check black ink, when I check the black ink it gives message check color ink. I did everything I was told to do. Until I delete all the memory of the printer on my computer, then download the driver back did I make my computer recognize the black & colored inks got it running.

Reply by our customer service

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Worked great until I got towards the end of the cartridge (maybe 10%). I'm not even getting a "low ink" warning yet and the print quality is poor with faded areas.

Reply by our customer service

Hi. Thank you for sharing your feedback for PG-240XXL BK. We're sorry to hear that it wasn't up to your expectations, we will take the necessary steps and will use it to improve our products and business. Thank you.

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Reply by our customer service

Hi. We appreciate you taking the time to let us know your feedback. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

The delivery was as said. Unfortunately I can't rate its quality yet because I haven't required it yet but will soon. Thanks for checking Alex Miller

Reply by our customer service

Hi Alex, Thank you for leaving a review. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

My printer dont recognize the cartridge...

one of the two I ordered did not work, HOWEVER,there was abslutely NO problem, because a replacement cartridge was sent immediately, and it functioned properly.keep in mind, these cartridges are rebuilt,so it can happen. Great service from 123ink.ca