Definitely works for now although no way to gauge ink level on black (only cartridge installed so far) so it will be interesting to see if it truly is a high capacity cartridge as touted. Essentially a less expensive interim purchase to keep printer functioning until we possibly buy a higher capacity refillable brand in the future. I miss the Costco refillable service.

Reply by our customer service

Hi. Thank you for taking the time to share your experience. We're sorry to hear that HP 962XL Combo-OneBox wasn't up to your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. Thank you.