ONLY SUPPORTS 2.4GH NETWORK

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

You sent an empty toner cartridge. Someone obviously returned it and it was put back into stock and you re-sold it as new. Need to return for a full credit.

Reply by our customer service

Hi Joe, Thank you for your review. I’m sorry to hear you had such a frustrating experience. We are looking into this issue and hope to resolve it promptly and accurately to ensure this doesn’t happen again

Trop dispendieux, je l'ai vu sur un autre site d'achat à 60$ au lieu de 100$. De plus l'App pou wifi sur mobile ne foncionne pas, elle se ferme automatiquement dès qu'on l'ouvre.

Reply by our customer service

Bonjour Serge, nous sommes désolée de votre expérience avec cette imprimante. Nous avons une garantie spéciale sur celle-ci de 2 ans, alors si vous avez besoin du support technique, n'hésitez pas à contacter notre service à la clientèle au numéro sans frais ou par courriel à travers notre site. -Patricia

Bought locally when the substitute did not provide the same quality or quantity or what was represented by 123Ink artridges. Will only buy ORM in the future

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We are more than happy to help you here .Best regards

There is a software glitch in the printer which makes it incompatible with printing emails from Hotmail. Customer service both from 123 Ink cartridges and from manufacturer was terrible and they still have not gotten back to me with a solution.

Reply by our customer service

Dear Edward, we're truly sorry for the inconvenience, the printer is not optimal to print from Hotmail on Android devices. Our customer service will be contacting you shortly to confirm as to the return of the printer. If you have any further concerns or questions, please don't hesitate to contact us at 1-866-979-7463 or email us at support@123inkcartridges.ca.

There was no mention of manual feed in the advertising or description so it wasn't till I had the printer set up that I discovered that manual feed was impossible with this unit. For MY needs this unit is completely useless. That being said, the unit is compact as advertised and seems to be a decent printer for everyday use. I wish now that I could resell it or return it for a printer I could use.

Reply by our customer service

Dear customer, Thanks for your review. We are sorry for this inconvenience. For your case, please try to contact our 24 customer service to get help. We are offering 2 year guarantee for this printer.