The product was not good as we have to connect two bars to the base which goes towards the wall. And that bar doesn't fits well and was very shaky and bends even if screwed tight. I would recommend having a single bar/support that goes on the wall side. For me, I eventually ended up returning the product and in that matter the sales teams were very supportive.

Reply by our customer service

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the tilt tightening screw lever broke off, expect the whole thing to be sturdy.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Heavy Duty Full Motion TV Wall Mount Bracket with Articulating Arms for 37"-100" TVs - PrimeCables®"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!