It’s smaller than I expected

Reply by our customer service

Hello, thank you for your feedback. We are sincerely sorry that the item is smaller than you expected. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

Difficile à ouvrir

One of the latches broke the very first time I used it. Seals well, stacks well.

Seals well, stacks beautifully but one of the latches broken the very first time I used it.

I wish there was some grooves on lid to grip when opening

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

I find it difficult to open some times. The seal seems tight and if you grip by the latches, it seems the latches will break off. Would be nice if there was a small indent on the lid to help grab it.

Reply by our customer service

Dear customer, Thank you for your feedback on our Airtight Food Storage Container. We are glad to hear that the seal is performing its function well, but we are sorry to hear about the difficulty you've experienced with the opening mechanism. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.