PROs: a wide range of screw bits. Very useful for the things I wanted to open. Never seen so many in one package before. A good set CONs: screw bits are great but a bit soft. Afraid they would bend. Case does not open like a book. Instead you have to open one side to get the bit you want and then the over side to get the screwdriver. Have to be careful opening the case or bits will fall out. Case not well built. PRICE: the day after I received the set the price went down on the website! I should have waited longer and save some money? Or can I get a refund for the difference? DELIVERY: There was a delay in delivery. Initially it was supposed to arrive on a specific date. I waited anxiously by the door to avoid porch pirates but it never arrived. Later I received another message saying it would arrive the next day. The window for delivery was many hours. It finally arrived.

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, please check your email/inbox for additional assistance so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business.