When purchased this product offered two size options in one. This was misleading because it actually came in just one size. Mine also came missing the attachments. Getting a refund is like pulling teeth so I would not recommend this product nor this shopping site.

Reply by our customer service

Hi, Thank you for sharing your experience with the Powder Coating Steel Roof Car Cargo Rack. We sincerely apologize for the confusion regarding the size options and for the inconvenience caused by the missing attachments. I see you spoke with an agent in regard to this, if there is anything else that we can help you with, please let us know.

Appears to be a defective design and I doubt it's safe. See photo - it’s as if the instructions from step 4 onwards are for a different roof rack altogether. It clearly states and shows in step 5 that the hooked tab should cover the *larger* support bar (the one on the outside) and while this looks possible for the design shown in step 4 onwards, it is physically impossible with the true design which is seen in steps 1 - 3. It seems that the hooked tab is meant to go over the large outer support bar so that it is connected to the strongest part of the basket to provide a solid connection between the basket and the car, or a backup if the welding of the thiner metal tubes gave way. If the tab goes over the thin inner support bars instead (as shown in the promotional photos) the basket will have a relatively weak bond to the roof rack. I imagine that placing the brackets so far inwards may also decrease the stability of the basket.

Doesn't fit my car. No universal. The roof bars has to be 76cm apart for this to work.