Works as described, great product. The two monitor outputs (HDMI, VGA) on the dock both output the same image, meaning you cannot use it to have dual monitors. My workaround was to plug the second output directly to may laptop (dual monitor setup). Also, the dock can be finicky where I have to unplug and plug back in the inputs (ie USB, monitor). This tends to only happen when re-docking the laptop, and doesn't occur once my laptop stays docked.

Love the arm. It is the second one I bought. Only negative is that adjusting it so the screen stays where it is supposed to stay is very difficult. It is preset to the maximum. Once the monitor is attached, you need to adjust the tension screw (found where the two parts of the arms meet) and adjust it towards the negative (-) or clockwise. It is really difficult to do so you need someone with muscles.

It gets the job done and is mostly easy to setup. The cable management is tough to do, the covers a tough to get off and on. Other than that the USB and display output hub on the base is useful but confusing to setup. It needs to be connected to the PC for power, but also mentions that it supports USB power delivery.

Once installed, works great. Gave 4 stars because to balance spring so monitor stays where it is, you almost need to be superman. Instructions are not clear. Hint: monitor arm comes cranked up to the max (monitor does not come down). To balance monitor, you will need to loosen adjustment screw (found where 2 parts of monitor arm meets) towards the minus or clockwise. I subsequently bought another one, had same issue with adjustment screw.

Wonderful product, it would be best if it had an additional USB-C port or if it were compatible with old devices without USB-C ports. Good cable managements!

still good but some edge are breaking up