it is fine but not as firm as i expected.

Reply by our customer service

It was a pleasure serving you. Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

The seat is a bit hard, the handrest is a bit short, and it doesn’t look very sturdy. I hope it’s sturdy and durable.

Reply by our customer service

Hi there, GPT Thank you for taking the time to share your thoughts on the Multi-color Mid-Back Adjustable Height Ergonomic Task Office Chair. We're glad to hear that you are considering the long-term durability of the product and we want to assure you that it is designed to be both sturdy and long-lasting. We regret that the seat firmness and armrest height are not meeting your expectations. Comfort is subjective, and we understand that our chair may not be the perfect fit for every body type. We will pass your feedback to our design team to see how we can improve these aspects in future updates. In the meantime, if you need any assistance or would like to explore alternative seating options, please reach out to our customer care team. We’re here to ensure you have the best possible experience with our products.