The chair was exactly as described in the product listing so no surprises there. It assembled very quickly and easily from being broken down when received to a very minor 3 pcs or so plus the wheels. Again, assembly was fast and even the most unskilled rookie could handle the build-up with ease. Once assembled the chair feels very solid and the perforated back is great for temperature regulation ie preventing that "long day at the office" sweaty back we all know so well and hate! I would definitely recommend for the entire experience including price, fast/free shipping! Side note, Amazon had nothing to touch this deal even under my Business/Prime account! This was my 1st purchase but most definitely will not be my last! Thank-you very much!

The chair's packaging was compact and a little heavy, but all parts inside were not broken. The instructions were fairly easy to decipher and there's a very low chance to mix up or mess up before building too far. This is better built with 2 people and having additional tools for a faster completion, but the tools it comes with are good enough. The chair's cushion is a soft-medium stiffness with a big amount of give when sitting in. It's comfy, light, and sturdy for the material's it's made of. I may buy it again, but that depends on how long the cushion lasts.

This shop is misleading.

not to confortable the seat is not long enough

Loved the look, sturdy chair but still lightweight so easy to transport up and down the stairs from my dining room "home office", but unfortunately not very comfortable. The seat cushion is fine but the lumbar support on the backrest is rigid (hard, not pliable plastic) and cannot be adjusted up or down, so it was digging into my sacrum and not positioned properly in the small of my back. Also, the arm rests are too low and not adjustable. Wanted to love it but had to return. Great price and excellent customer service from 123Ink.ca - very quick and helpful responses when I contacted them for troubleshooting and then return.

Honestly amazing ! Great price (best one I found, and I did lots of research) They're sper comfy and roll really well, I ordered 11, the company that I'm working for to remodel their office, absolutely love them !