Very difficult to slide the top half down. Couldn't even get it to go down as low as what's seen in the product picture. For reference, when I lowered the top half down as far as it would go the cat's pink tummy still shows. Not suitable for kids as it's too difficult to manipulate. And apparently there is no return option for this product so I just wasted my money!

Reply by our customer service

Thank you for your feedback. We’re sorry to hear that you’re having difficulty with the product. I have already emailed you regarding your concerns. Please check your inbox, and let us know how you’d like to proceed.