I had to throw the 3 I bought last month. Pure crap. A waste of money. The first one wasn't loaded right so I tried to fix it but it unravelled. The 2nd I opened and it just came out & unrolled all it's own and the 3rd I'm afraid to try. I've never written such a bad review. Just wanted to be honest.

Reply by our customer service

Hi there, Thank you for your feedback, and I’m truly sorry to hear about your experience. I will email you shortly to address this issue and find a solution. Your satisfaction is important to us, and we appreciate your honesty.

Didn't even receive this in the package, was missing

J'en aie eue seulement 2 livraison assez longue aussi

ouin la lame des ciseau est déjà fini après une semaine d'utilisation, je sais que j'ai pas payer cher mais quand même , rendu la pour le même prix les ciseaux Rossy sont meilleur ....

One of the highlighters was completely dried out.

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

PAID FOR THE ITEM AND DID NOT RECEIVE IT UPS CONFIRMED IT WAS NOT DELIVERED AND DID NOT GET A REFUND OR REPLACEMENT FROM SHOPPER+

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. Please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca for assistance. Thank you.