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Dual-Motor Height Adjustable Sit-to-Stand Desk Riser Frame - Electric - White

Commentaires par746client
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  • 1 /5

    Par

    de Quebec

    Remercié 1 fois pour 1 avis
    20 nov. 2023

    I was very happy to receive my desk that I easily mounted by myself. At first try, I got an error message. Never worked. Contacted the primecables for help. They were quick to establish that the motor under the desk needs to be changed. One week after, I am still waiting for the new motor and can not use my desk. Disappointed.

      Réponse de notre service à la clientèle

      Hi. Thank you for letting us know about this. Your feedback helps us do better and it shows that replacement part has been sent and delivered. If you have any more feedback or questions, please don't hesitate to reach out to us. Thank you.

      Ce commentaire vous a-t-il été utile? Merci (1 personnes ont remercié nathalie_f pour cet avis)
    • 1 /5

      Par

      de Quebec

      Remercié 1 fois pour 107 avis
      28 mai 2024

      beaucoup trop gros encore plus que indiqué ont est plus sur du 60 par 30 ...........

        Ce commentaire vous a-t-il été utile? Merci (0 personnes ont remercié bruno_d pour cet avis)
      • 1 /5

        Par

        de Alberta

        Remercié 0 fois pour 1 avis
        06 oct. 2022

        Received a damaged product, the paint was stripped off and the metal shavings were very sharp.

          Réponse de notre service à la clientèle

          Hi there, Thanks for sharing your feedback. We are sorry to hear that the product arrived damaged. I see you spoke with an agent in regards to this, if there is anything else that we can help you with, please let us know.

          Ce commentaire vous a-t-il été utile? Merci (0 personnes ont remercié shrikant_j pour cet avis)
        • 1 /5

          Par

          de Ontario

          Remercié 1 fois pour 62 avis
          28 sept. 2022

          This is wiggling and does not able to tilt

            Réponse de notre service à la clientèle

            Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Electric Dual-Motor Standing Desk Frame Height Adjustable ADR Gaming Desk Frame-White"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

            Ce commentaire vous a-t-il été utile? Merci (0 personnes ont remercié kesava_b pour cet avis)
          • 1 /5

            Par

            de Ontario

            Remercié 0 fois pour 1 avis
            02 mai 2022

            Please spare yourself the time and headache. I really wanted to like this product. The price was good compared to other sit stand desks that have extended range on the market but they seriously lack quality control. They kept sending me malfunctioning parts. The first time I tried to put my desk together, the leg that came with the desk did not have threads that could screw together. It was impossible for me to put the desk together so I contacted support and they quickly sent me a new leg. The second time I went through the pain of putting it all together only to test it out and realize the motor was glitchy and would not go up smoothly. I contacted support and they were pretty quick to send me new legs. The third time I put it together, one of the new legs they sent me WOULD NOT SCREW IN. THE SAME PROBLEM I HAD WITH THE FIRST ONE. At this point I was incredibly frustrated. I tried to put the desk together anyway with a wobbly leg so I could test out the new motor and again, the issue is still happening. Desk would not go up smoothly. Basically, there is no quality control. While support is very good at quickly sending you new parts, you'll be constantly frustrated without a working desk and wasting hours putting desks together. I bought this in March and it's now May, and I still do not have a properly functioning desk. Save yourself the headache and buy from a company with better quality control.

              Réponse de notre service à la clientèle

              Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

              Ce commentaire vous a-t-il été utile? Merci (0 personnes ont remercié leah_p pour cet avis)
            • 1 /5

              Par

              de Quebec

              Remercié 0 fois pour 5 avis
              03 août 2021

              Very good adjustable desk. Good quality. I really recommend it.

                Réponse de notre service à la clientèle

                Hi Nicolas, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

                Ce commentaire vous a-t-il été utile? Merci (0 personnes ont remercié n****b pour cet avis)
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