This is a review of Shoppers+ customer service. Item was sold out after ordering. Received email saying my entire ordered was paid, though this item was now out of stock. If I wanted a replacement or refund to call, live chat or email within in 48 hours. I email twice saying I would wait for the item. They simply refunded the money without any further correspondence. Guessing this was the easiest route, as sending a small price item later is inefficient, even though my entire order came in four parcels on different days. To this day have not received a reply. I ended up purchasing a similar product elsewhere.

Réponse de notre service à la clientèle

Hi there, we're glad the problem has been solved. We hope you'll come and see us again soon! Have a nice day and stay safe!

Pretty much the worst purchase I ever made. It has 4 chambers that could hold maybe 3 wires each, which is pretty good. The problem is the chambers are not large enough to feed an HDMI cable, a power cable, or a DP cable through.. which is ridiculous as this is the most likely cables you would be using this for. Instead you must manually push the wire through each segment of the device and it's a tiny slit in the flexible plastic. Not only does it take forever but I noticed it actually cut big chunks out of the wire casing while pushing it through, which can't be good with power cables. Avoid this like the plague.

Réponse de notre service à la clientèle

Dear customer, Thanks for your feedback, we will forward it to our supplier for inspect. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Thanks and best regards