great tile

This product was a hassle to work with because the quality/failure rate was high. The appearance of them were nice, given the price, but be prepared to order a LOT of extras. I had ordered a 5-PACK for a total of 10 pieces with the hope of doing multiple walls only to have enough to do a SINGLE small backsplash. I would never recommend these unless the price was dirt cheap or you're willing to accept the number of product defects in the self-adhesiveness part. When removing the "protective backing" to reveal the adhesive, it was so tough that the adhesive would come RIGHT OFF with the backing, leaving just the "foam" backing to go up against the wall. The only way I could use these were to use my own adhesives to attach it to the wall, however, doing so negates the purpose of this product and removal will require major wall repair. Out of 10 pieces, only FOUR of them "survived" the removal of the backing and had enough adhesive to stay on the wall without adding my own. SIX pieces in total went to waste due to the failure of producing a good product that makes customers want to purchase them again for future projects. Would not be surprized if this issue extended to the same line of iDesign branded products.

Réponse de notre service à la clientèle

Hi Kenny, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.