Jadore

Good product for price

J'ai un problème d'eau qui dégoutte depuis l'installation. J'ai écrit à support shopper sans succès. Je vais encore appeler au service à la clientèle. Je ne suis pas content.

Warning, the product worked well for a few months t but then it started leaking. After many back and forth emails and phone calls witht the customer service, they said I have to repair it because they can't replace it, the warranty being 30 days. the problem is that it can't be fixed because the faucet is manufactured in a way that we can't reach the pipes. Very disappointed with the quality of the product and the customer help politics of Shopper+

Réponse de notre service à la clientèle

Hi Siham, Thanks for your kind review. We can check you did call us about this problem.

Exactly as described, very good elegant looking, had to return because it was too big, but nothing wrong with faucet

ONLY A 30 DAY warranty! Was a great item overall, until it started leaking from the faucet. the main floor into the basement. Too bad we order a lot from living.ca and even with our frequent customer purchases they wouldn't even exchange it. So just know that before you buy any faucets or items that would generally need a half decent warranty. (ie at least a year)

Réponse de notre service à la clientèle

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with the faucet. We will send you an email to help you from there.