Generally happy with the product and service. The wrong cartridge was sent one time and the issue was resolved. A prepaid return postage was included and the right item was shipped. The only other problem I had was that a black ink cartridge that I received did not work properly. Given the savings relative to the OEM product, I just let it go. This happened a couple of years ago and the products I have purchased since have performed very well. Will purchase again especially when you offer free shipping on low priced items. Thanks Renato

The first colour cartridge didn't work properly from the outset it was producing just one 'greenish' colour blob, which you replaced at no charge...thank you , however the second initially worked fine, but after a short time the yellow colour stopped working and any colour printing produced now just has a blue /red look to it. Sorry, whilst your prices are fair and reasonable, the colour cartridge doesn't give me the confidence needed to purchase others from you.

It has been almost a month since I ordered this cartridge. It was shipped with Canada Post so I have not received it yet so therefore I am not rating it. Unfortunately it's still stuck in transit, maybe a different carrier would be better

Exactement le produit que je voulais. Je l'ai reçu rapidement en plus !

Works great

Excellent quality from the first printing